As part of the FHK project "Protection from Violence for Women and Complaints Management in Refugee Accommodations," employees at four locations in Germany developed complaint systems and implemented them together with residents. Based on these experiences, the manual "Complaints Procedures for Refugees in Accommodations: Recommendations and Materials for Implementation" was developed. In addition to documenting the process, it contains numerous practical tools and was made available to the public at a specialist event presented in May 2019.
To download: Complaints procedures for refugees in accommodation facilities. Recommendations and materials for implementation
The FAQ was created in cooperation with the Women's Shelter Coordination and bff eV and answers questions about the protection of refugee women and girls from violence.
It should be noted that legal regulations in this area often change. This FAQ reflects the status as of August 2020. The current, revised edition incorporates changes from the last three years, particularly those brought about by the “Second Act to Improve the Enforcement of the Obligation to Leave the Country” – also known as the “Get Out Act.”
It is also important to note that the FAQ does not replace legal advice and in many cases can only provide general information and initial guidance.
To download:
The manual "Complaints Procedures for Refugees in Accommodation: Recommendations and Materials for Implementation" contains two parts. The individual materials for practical application can be downloaded separately here. Some materials can also be completed on a computer.
To download:
Under the title "Empowerment is...Realities and Perspectives in Social Work with Refugees," we documented our eponymous conference on September 19 and 20, 2017, in Berlin. The conference documentation, featuring diverse contributions from practitioners, is available in German and English.
To download:
In the project “Exchange and networking of projects to support women with refugee experiences", FHK has networked and supported over 100 projects in this field. In a survey, 33 of the participating projects provided insight into the challenges and opportunities shaping the support system in this context. The key findings are available in German and English.
To download:
The conference documentation "Protecting Refugees from Gender-Based Violence" summarizes the contributions from the FHK conference of the same name held on September 23, 2016, in Berlin. It is available in German and English.
To download:
This FHK guide provides an initial overview of (legal) issues and procedures in the asylum procedure, as of May 2016. However, it does not claim to be complete and does not replace legal advice from a lawyer.
To download:
Basic information on residence and refugee law, FHK, as of May 2016
In its position paper in January 2016, the Women's Shelter Coordination called for protection from violence for all women in Germany to be ensured, and especially for women with a refugee background to be assured of low-threshold access to needs-based and equal support in the event of violence.
To download:
Position paper on protection from violence for refugee women, FHK, January 2016.
The following federal associations are members of the Women’s Shelter Coordination Association
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